Privacy Policy

Last updated: June 4, 2026

Who we are

AI Upside Group is a sole proprietorship operated by Kenneth Tolcou, based in San Diego, California. Our website is AIUpsideGroup.com. This policy explains how we handle information collected through our website, assessment tools, consultations, and training services.

What we collect

We collect information you voluntarily provide, including:

• Name, email address, phone number, and business name submitted through contact forms, consultation bookings, or the AI Readiness Assessment
• Assessment responses and scores from the AI Readiness Self-Assessment
• Email addresses submitted through newsletter signup or book launch notification forms
• Information shared during consultations, audits, or training sessions

We may also collect standard web analytics data (pages visited, time on site, referring source) through privacy-respecting analytics tools. We do not use invasive tracking pixels or sell data to advertisers.

How we use your information

We use collected information to:

• Deliver the services you've requested (audits, training, automation projects)
• Generate your AI Readiness Assessment results and personalized recommendations
• Send you the resources you've requested (PDF reports, book launch notifications)
• Follow up on consultation requests you've submitted
• Improve our website and services based on aggregate usage patterns

SMS communications

If you contact AI Upside Group by text message, we may use your phone number to respond and, where applicable, to manage text message communications you have requested. For this campaign, SMS opt-in does not occur on this website.

When someone reaches out to AI Upside Group via SMS for the first time, they are automatically sent the following confirmation message: “Thanks for reaching out to AI Upside Group. Please reply YES to confirm you're willing to receive texts from us.” A person is not considered opted in unless they reply YES.

For more information about text messaging terms, including opt-out instructions, please see our SMS Terms.

Who we share it with

We do not sell, rent, or trade your personal information to anyone. Your information goes only to Kenneth Tolcou. We may use third-party tools to deliver services (such as Stripe for payment processing, Calendly for scheduling, or an email service for notifications), but we only share the minimum information required for those tools to function.

AI tools and your data

As an AI consulting firm, we take AI-related data privacy especially seriously. During engagements, we will never paste your proprietary business data into third-party AI tools (such as ChatGPT, Claude, or Gemini) without your explicit written consent. If your engagement involves AI tools that process your data, we will explain exactly what data goes where, why, and what protections are in place — before anything is shared.

Data retention

We retain your contact information and assessment results for as long as needed to provide our services and maintain our business relationship. If you'd like your data deleted, email us at ktolcou@aiupsidegroup.com and we'll remove it within 30 days.

Cookies

Our website may use essential cookies required for site functionality (such as remembering your assessment progress). We do not use third-party advertising cookies or cross-site tracking cookies.

Your rights (California residents)

Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request deletion of your data, and opt out of any sale of personal information (which we don't do). To exercise any of these rights, contact us at ktolcou@aiupsidegroup.com.

Children's privacy

Our services are designed for business owners and professionals. We do not knowingly collect information from anyone under the age of 18.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact

If you have questions about this privacy policy or how we handle your data, contact Kenneth Tolcou directly:

Email: ktolcou@aiupsidegroup.com
Phone: 619-737-3559
Address: San Diego, CA