Your questions, answered honestly

The Readiness Audit comes in three tiers: Audit Lite at $500 (solo and very small businesses), Audit Standard at $1,500 (5–25 employees, our most popular), and Audit Pro at $3,500 (25+ employees or multi-location). Your audit fee is credited toward any follow-on Workflow Automation or Training engagement booked within 60 days. We also offer a money-back guarantee — if your audit doesn't surface at least 3 concrete opportunities worth more than the audit fee, you don't pay. See full audit details →

Absolutely. Most of our clients are business owners, not engineers. We explain everything in plain language, focus on business outcomes (not tech jargon), and give you training so you stay in control of your tools. No black boxes.

No. Many of our clients are just getting started. Part of what we do is help you choose the right tools for your situation rather than forcing you onto whatever we happen to know. Our recommendations are tool-agnostic.

We specialize in San Diego-area small and medium businesses (SMBs) — typically 1-50 employees. Industries include professional services, healthcare, retail, real estate, legal, and consulting. If you're running a business and wondering how AI fits in, we can probably help.

Big firms sell frameworks and slide decks. We build things. You work directly with Kenneth — a 30-year IT veteran who has personally served 600+ San Diego businesses — not a rotating cast of associates. Our engagements are practical, hands-on, and priced for actual small businesses.

That's one of our core offerings. Personalized training is available as 1:1 coaching, small team workshops, or ongoing sessions. Whether you want to master ChatGPT, build better prompts, or learn how to automate specific tasks — we tailor training to your needs.

We take privacy seriously. We never share your data, we recommend tools with strong privacy practices, and we teach your team how to use AI tools safely (including what NOT to put into them). For sensitive industries like healthcare or legal, we can recommend on-device or private AI solutions.

Discovery calls are free. For paid engagements, we use Stripe for secure online payments. Smaller projects are typically paid 50% upfront and 50% on completion. Larger engagements can be structured as monthly retainers.

Yes. While we're based in San Diego and love working with local businesses in person, we do remote engagements across Southern California and beyond. Training workshops are equally effective on Zoom, and automation work can be fully remote.

AI Readiness Audits: 1-2 weeks from kickoff to final report. Workflow Automation projects: typically 2-8 weeks depending on complexity. Training: flexible — can be a single 2-hour workshop or ongoing weekly sessions. We'll always give you a realistic timeline upfront.

Most of your competitors are doing one of two things with AI right now: nothing, or chasing shiny objects. The competitive opportunity isn't using more AI than them — it's using AI where it actually moves your business. Here's the low-hanging fruit we see most often with San Diego SMBs:

• Respond faster than your competition. Use AI to draft proposals, quotes, and follow-up emails in minutes instead of hours.
• Capture leads your competitors miss. AI-powered chat or voice agents on your website and phone can qualify leads at 2am while your rivals are asleep.
• Publish more (and better) content than you used to. Use AI as a writing partner to turn one expert insight into a blog post, three social posts, and an email newsletter.
• Personalize at scale. AI lets a 5-person business do the kind of personalized outreach that used to require a 50-person team.
• Get smarter about your numbers. AI-assisted dashboards and weekly summaries surface trends you'd otherwise miss.
• Free yourself from the busywork. Automating invoice processing, scheduling, meeting notes, and routine admin gives you back 5-15 hours a week.

The competitive edge isn't any one of these — it's the compounding effect of doing several. Picking the right ones for your business is what the AI Readiness Audit is for.